Hi guys, Thomas here!
I'm Cocoon's new Director of Customer Support! Along with the relaunch of Cocoon and the new Cocoon Browser, I've come in and swept away the old support website and built something better! Along with the new support website, I've also taken the opportunity to put in place a chat system and new email system for handling all of the lovely tickets I get each day!
So, welcome to the new Cocoon Support website! If you have questions, open a chat or send an email to firstname.lastname@example.org! Welcome aboard!